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Daily backup downloads

Backup downloads - Self-serve daily database downloads for 7 days

Daily backup downloads

Clava has a feature that allows you to download a full back up of your Clava database on a nightly occurrence.

Navigation: Settings > Backup downloads

Daily backup downloads

We back up your database every night. Daily backups are retained for 7 days before being automatically removed.


Toggle this feature to access your current backups on demand in a password-protected format.


This provides an additional layer of local storage redundancy and allows you to import data into third-party management tools.

Important notes:

  1. Your password must be a minimum of 12 characters. Save this somewhere safe — we cannot recover the download without it.

  2. Access to the Daily Back-Up Download feature is restricted to Super Admin Access users only.

  3. Backups are currently encrypted using a AES-256 encryption. This means trying to unzip them on a Mac will fail as Macs do not support that out of the box. The password you use for the Backup Downloader will be the encrypt password

    1. Options: Install once (macOS): brew install sevenzip

    2. Or use a tool like Keka. The direct download link is https://d.keka.io/. They have a mac app store app that is £5.99, but the direct download link leads to the free download.

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