This guide explains how to configure your system to automatically check in customers for General Entry when they purchase a Pass, Pack, or Subscription. This feature is enabled through the Checkins settings and can be managed by operators during the point of sale transaction.
Step-by-Step Instructions:
Navigate to Checkins Settings:
Go to Settings > Checkins or use this direct link: https://app.clava.co.uk/settings/checkins
Enable Location Auto Checkin:
Find the Point of Sale card.
Enable the Location Auto Checkin option.
Point of Sale Process:
When selling an eligible Pass, Pack, or Subscription, you will now see an Auto Checkin toggle in the Cart.
Operators can disable this toggle at this stage if they do not wish to automatically check in the customer.
Transaction Completion:
Once the sale is processed, the customer will be automatically checked in.
Important: This will only happen if there are no Waivers or competency issues blocking the transaction. If an issue exists, you will see a warning (e.g., "Some users have incomplete competency checks."), and the automatic check-in will not occur.