Profile photos for sign-up & check-ins
Clava enables you to control whether new users must upload a profile photo as part of their account creation.
Navigation: Settings > Customers > Profile photo collection
Setup Options.
Within the Profile Photo Enforcement sidebar, there are several options:
Request profile photo: Enable this toggle to show a profile photo step during sign-up. This can be skipped if the next toggle is in the OFF position.
Profile photo mandatory: Enable this toggle to require a new account creator to upload or take a photo at time of sign up.
How does this interact with the Clava system?
Toggle options
Request Profile Photo = ON
Profile Photo Mandatory = ON
POS. Purchasing a Pass, Pack or Subscription. | RESTRICTED | Requires a Photo before Auto Check in can occur, if the auto checkin toggle is deselected, or turned off by Admin, the purchase may continue. Self Check in |
SCHEDULE | RESTRICTED |
|
SELF SERVICE CHECK IN KIOSK | RESTRICTED |
|
Request Profile Photo = ON
Profile Photo Mandatory = OFF
POS. Purchasing a Pass, Pack or Subscription. | RESTRICTED | Requires a Photo before Auto Check in can occur, if the auto checkin toggle is deselected, or turned off by Admin, the purchase may continue. Self Check in |
SCHEDULE | AUTO CHECK-IN IS RESTRICTED | |
SELF SERVICE CHECK IN KIOSK | RESTRICTED |
|
Toggle options
Request Profile Photo = OFF
Profile Photo Mandatory = OFF
POS. Purchasing a Pass, Pack or Subscription. | No Restriction |
|
SCHEDULE | No Restriction |
|
SELF SERVICE CHECK IN KIOSK | No Restriction |
|




