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Profile photos for sign-up & check-ins

Profile Photo Enforcement, controlling whether new users must upload a profile photo to complete sign-up.

Profile photos for sign-up & check-ins

Clava enables you to control whether new users must upload a profile photo as part of their account creation.

Navigation: Settings > Customers > Profile photo collection

Setup Options.

Within the Profile Photo Enforcement sidebar, there are several options:

  1. Request profile photo: Enable this toggle to show a profile photo step during sign-up. This can be skipped if the next toggle is in the OFF position.

  2. Profile photo mandatory: Enable this toggle to require a new account creator to upload or take a photo at time of sign up.

How does this interact with the Clava system?

Toggle options

Request Profile Photo = ON

Profile Photo Mandatory = ON

POS.

Purchasing a Pass, Pack or Subscription.

RESTRICTED

Requires a Photo before Auto Check in can occur, if the auto checkin toggle is deselected, or turned off by Admin, the purchase may continue.

Self Check in

SCHEDULE
Checking in for a Booked Session

RESTRICTED

SELF SERVICE CHECK IN KIOSK

RESTRICTED

Request Profile Photo = ON

Profile Photo Mandatory = OFF

POS.

Purchasing a Pass, Pack or Subscription.

RESTRICTED

Requires a Photo before Auto Check in can occur, if the auto checkin toggle is deselected, or turned off by Admin, the purchase may continue.

Self Check in

SCHEDULE
Checking in for a Booked Session

AUTO CHECK-IN IS RESTRICTED

SELF SERVICE CHECK IN KIOSK

RESTRICTED

Toggle options

Request Profile Photo = OFF

Profile Photo Mandatory = OFF

POS.

Purchasing a Pass, Pack or Subscription.

No Restriction

SCHEDULE
Checking in for a Booked Session

No Restriction

SELF SERVICE CHECK IN KIOSK

No Restriction

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