Passes, Packs and Subscriptions / Memberships
Everything you need to know about passes, packs and subscriptions
32 articles
Subscriptions and One-Time Packs Overview
Reordering Passes & Subscriptions
Restricting passes, packs or subscriptions by age group.
Creating a Hybrid Membership (Unlimited Passes + Limited Sessions/Classes)
Age Restricted Memberships
Setting up a recurring subscription/membership
Edit a customer's pack or subscription
Price Protecting Your Memberships (Grandfathering)
Memberships 'Activate on first use'
How to Extend a Subscriptions Expiry Date
How to Use the Freeze/Unfreeze Feature
Subscription Billing Cycle Control
Bundles
Re-assigning a membership/subscription
What to do if a customer's membership/subscription fails to renew
Fixed Term Membership Recovery
Membership/Subscription 'Pending cancellation' Resolution
How do I set zero credits for a membership option in Clava?
Setting up a punch pack
Creating a single entry pass
Duration settings with Subscriptions / Memberships & Packs
Member Benefits: Your Guide
Understanding subscription renewals for date-based memberships
Create an auto-renewing credit-based subscription
How subscription renewals work
Cancelling a subscription
Un-cancelling a customer's subscription renewal
View a customer's renewals & payments
Subscription Duration Settings
Introductory offers: Creating an offer
Restricting a membership by class type
Classes included in a pass, pack or subscription