If you encounter an issue where a button does not appear to work, this can often be related to Apple Safari browsers blocking pop-ups on both Desktop and iOS (Phone / Tablet) devices.
There are certain buttons on the platform that this can impact such as the 'Login as' button within a members profile.
In order to prevent this from happening every time you login, you can do the following:
To allow pop-ups in Safari on a Mac, you can do the following:
Open Safari
Select Safari > Settings
Click Websites
Click Pop-up Windows on the left
Click the When visiting other websites pop-up menu
Choose Allow
You can also allow pop-ups for specific websites by selecting each website and clicking Remove.
To allow pop-ups in Safari on an iPhone or iPad, you can do the following:
Open the Settings app
Select Safari
Under General, locate Block Pop-ups
Slide the button to the disabled position