We've added a new camera integration feature that allows capturing customer photos directly through your browser. Here's everything you need to know:
Key Features
Direct photo capture using built-in device cameras
Support for USB camera connections (on compatible browsers)
Option to upload existing photos
Getting Started
Camera Access: When using the feature for the first time, your browser will request permission to access your camera. Click "Allow" to proceed.
Camera Selection: If multiple cameras are available, you can choose your preferred camera from the dropdown menu.
Taking Photos: Click the "Take Photo" button to capture an image. You'll see a preview before saving.
Browser Compatibility
For the best experience, we recommend using:
Google Chrome (full support for all features) - Help guide
Firefox (supports camera selection) - Help guide
Note: Safari has limited support for USB cameras - Help guide
Microsoft Edge - Help guide
Troubleshooting
Camera Not Detected: Check your browser's privacy settings and ensure camera access is enabled
USB Camera Issues: Try disconnecting and reconnecting your USB camera
Quality Issues: Ensure good lighting and a clear background for best results
Need Help?
If you encounter any issues or need assistance, please contact our support team through your regular support channels.