Skip to main content

Competition Team Setup

Updated over a week ago

Competition Team Setup

Setup items:

  1. Course creation

  2. Subscription creation

  3. Customer communication via email.

For a reoccurring youth team where you want the team members to have a separate membership to the gym, such as an EFT and gain access to both the gym and the youth program, we recommend the following setup steps:

Course Creation

Navigation: Schedule > + > New Course

  • Follow the standard course setup, highlighted below are useful guidance items.

  • Imput the Course Start Date & End Date

  • Imput the Course Schedule, by using the Green Add Day & Time, (this is commonly missed)

  • We recommend turning the toggled option Date forward enrollment to the ON position

  • We recommend turning the toggled option Allow single session booking / open enrollment to the OFF position

  • Add the Course Type, if you have not already created this, use the Add New button in the drop down menu

  • We recommend turning the toggled option Hidden course to the ON position

  • For assistance creating a private URL see the Hidden items and Private URLs guide

  • We recommend making the course Free as they will be booking this via membership (subscription) type.

  • We recommend turning the toggled option Sell Online to the OFF position

  • Save your work!

Subscription Creation

Navigation: Products > Passes & Subscriptions > Create New

  • Follow the gyms team subscription setup, highlighted below are useful guidance items.

  • Description, make sure your description is clear and informative

  • Usage

    • We recommend turning the Assign specific credits to the ON position

    • We recommend turning the Pass credits ON to ****the UNLIMITED position

    • We recommend turning the Session credits ON to ****the UNLIMITED position

  • Restrictions

    • We recommend adding in an age group restriction that mirrors the age range of your team

    • We recommend adding a Permitted class type, using the Class type you have just created in the Youth Course Creation.

  • Save your work!

Admin work

  • download the Active Passes, Packs & Subscriptions report

  • Filter by the Subscription title

  • Open up the first session of the course you have created

  • Manually add in the climbers who have the team membership type you created

Did this answer your question?