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Payment Via Check/Cheque.

Payment Via Check/Cheque.

Clava now supports payment via check.

Setup.

Navigation: Settings > Point of sale

Toggle to the ON position:

  • Allow check sales - Enable to take check payments. Staff enter the check number and an optional memo.

Payment Process.

Process a sale via the POS module or a paid booking via the schedule module.

In the payment modal pop out you will now see an payment option defined as Check

Check modal screen

  1. Select a Cash Drawer

  2. Enter the Check Number - up to 64 characters

  3. Enter an optional Memo

  4. Complete the Transaction.

Refunds

In the event of needing to refund a purchase made with a check, we recommend the following process:

If the Check has NOT been cashed and is present in the facility .

  • Process the refund via the standard process

  • Void and return the check to the customer.

If the Check HAS been cashed and is no longer present in the facility .

  • Process the refund via the standard process

  • Issue a business check to the customer for the same value.

Reporting

Navigation: Analytics > Reports

Within your Sales Orders report, you will see orders paid for via check labeled as “Check”

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