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Front desk staff: Sell/redeem a gift card
Front desk staff: Sell/redeem a gift card

Front desk staff guide for selling gift cards

Updated over a week ago

Select Point of Sale > select a customer > in the Cart section, choose Gift card > Pick the gift card from the available list.

The chosen gift card will appear in the cart, add any other items to the cart, when ready choose the required payment method.

Once the purchase has been successfully completed the selected customer/member will receive an email confirming the purchase and their gift card will be waiting on their account.

Admins and members can check the gift card by visiting their profile and navigation to Wallet

The gift card will be shown in the Gift Cards section, click on ๐Ÿ‘๏ธ Code will reveal the Gift card code that can then be redeemed when making a valid purchase, either by an admin or by the customer/member themselves.

Admin - gift card use/redemption

When in the POS add the gift card code to the field under Discounts/Gift cards and press apply.

The valid gift card will now be applied to the cart, in the below example, the gift card balance covers the total cost therefore there is nothing more to pay, click/tap on the Free payment option and then Submit to complete the sale.

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