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Corporate Account Feature Overview (For Administrators)

This guide provides a high-level overview of the corporate account feature, which is primarily designed to facilitate bulk purchases of credits or memberships and employee association.

Updated over 2 weeks ago

The Corporate Account Feature allows you to sell bulk Credits (e.g., general entry passes, session bookings) or Memberships to other companies. This is managed through a central Corporate Account, streamlining billing and employee redemption.

Key Components

  • Corporate Client: The company purchasing the services.

  • Primary Contact: The key individual at the corporate client responsible for the account, payments, and communication (e.g., HR, accountant). They do not need to be an existing customer/member.

  • Associated Members: The employees/customers of the corporate client who are eligible to redeem the purchased credits or memberships.

  • Orders: The core transaction specifying the quantity, type (Credits or Memberships), price, billing frequency, and redemption details.

Workflow Summary

  1. Set Up the Account: Create the corporate client and assign a Primary Contact and their details.

  2. Create an Order: Define the bulk purchase (Credits or Memberships), price, and payment terms (including Split Payment options).

  3. Activate Order & Payment: Activate the order to generate the pro-forma invoice. The order remains Pending/Inactive until payment is confirmed.

  4. Associate Members: Link the corporate client's employees to the account.

  5. Redemption: Employees log in or Front Desk teams can help to redeem the available benefits on behalf the corporate client.

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