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Creating and Activating a Corporate Order

Updated over 2 weeks ago

The Order defines what the corporate client is purchasing, the price, and the terms.

1. Initiating the Order

  1. Click the '+ New order' button.

  2. Under General properties, select whether the order is for Credits or Memberships.

2. Defining Credits Order

Field

Description

Number of credits

Input the quantity (e.g., 100).

Credit Usage

Choose what credits can be used for: Passes (general entry) or booking sessions/classes.

Total Price

Input the total price for all credits.

Split Payment

Enable if the company will pay only a portion, and the employee/member pays the rest. Set the amount each party pays.

Billing Frequency

Choose Once or Recurring. Set the interval period for recurring.

Redemption Code Expiry

Defines when the codes expire after payment (max 1 year).

Drop-in Credit Expiration

Defines when a credit expires after an employee redeems it (max 1 year).

3. Defining Memberships Order

Field

Description

Select Membership

Choose which membership applies to the order.

Quantity

Set the number of memberships the client is purchasing (e.g., 10).

Total Price

Set the total price for all memberships.

Split Payment

Enable if applicable and set the contribution amounts.

Billing Frequency

Choose Once or Recurring. Set the interval period for recurring.

Redemption Code Expiry

Defines when the codes expire after payment (max 1 year).

4. Finalising and Activating the Order

  1. Click 'Save'. The new order will appear in the Orders table.

  2. When ready, click 'Activate' on the order. This generates the pro-forma invoice which can be sent to the Primary Contact for payment.

  3. Once the order is paid, mark the order as Paid to generate the final invoice and reveal the redemption code.

Note: Redemption code is for reference only and is not required to be sent to the primary contact.


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