Once the corporate order is active (i.e., paid for), the employee/member can claim their benefit.
A. Employee/Customer Self-Redemption (Online)
Log in - customer logs in to their personal customer account.
Navigate to their Profile page.
Look for the 'Corporate Account' section on the page.
Click on the 'Redeem' button.
In the pop-up, choose the applicable credit or membership to be claimed (there may be multiple options).
If Split Payment was enabled on the order, review the contribution amount you need to pay.
Complete payment (if required).
The credit or membership will be activated immediately upon successful payment.
B. Front Desk Redemption via Check-in
Front desk staff can process the redemption during a customer check-in.
From Checkins, search for the customer.
In their profile card, the system will indicate if they are an employee of a corporate client. Click the 'Redeem' button.
A pop-up will appear—select the credit or membership the customer wants to redeem.
Split Payment check: If split payment is set up, the product will be added to the cart showing the amount the customer owes.
Complete the transaction and check-in the customer as normal.
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