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Subscription Duration Settings

Updated over 3 weeks ago

Subscription duration is determined when setting up the pricing option for a membership pack.

Two key settings control subscriptions:

  • The pricing option needs to be set to "Subscription".

  • Billing interval: Set the cycle for the renewal period (day, week, month, or year). For example, for a monthly renewal, set the interval to 1 and select "month".

Subscriptions are active and available to the member from the date of purchase or upon first activation, depending on how you have configured the main product.

Subscription duration

By default, this is on. Disable this option, and you can determine how many cycles the subscription will renew before it expires. This is handy if you want to offer a one-time subscription of, say, 12 months.

Subscription Minimum term

When enabled, this allows you to set the minimum number of times the subscription renews. This is great if you want to offer, say, an annual subscription that your customers can pay in instalments when combined with the minimum term.

For example, you have an annual subscription costing £792. You can create a subscription where customers can spread the cost over 12 months:

  • Billing interval set to 1 month

  • Minimum term set to 12 months

  • Price £66

This means that the subscription renews monthly at £66 for a minimum of 12 months.

Cancellation notice

Enabling this option allows you to set the number of days' notice a customer must give before cancellation can happen.

These simple, flexible, and powerful options allow you to create a myriad of subscription offers for your customers.

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