Skip to main content
All CollectionsClava paymentsPoint of Sale
Saving Customer Payment Cards in Clava
Saving Customer Payment Cards in Clava

How to save a customers card onto their account within the POS

Updated this week

Saving Customer Payment Cards in Clava

You can easily save a customer's card details to their account when making a sale in the Point of Sale (POS) system, even if you're not using the card reader. This is useful for things like:

  • Subscriptions: Monthly memberships or recurring payments.

  • Packages: Auto-renewing packages or punch cards.

Here's how to save a card during a sale:

  1. Add items to the cart: As usual, add the items your customer wants to buy to the cart in the POS.

  2. Payment: Select the 'Card' option as the payment method.

  3. Toggle 'Use existing card' (if necessary): If this is the first time saving this customer's card, make sure the 'Use existing card' toggle is turned off.

  4. Enter card details: Carefully enter the customer's card details (card number, expiry date, and CVV).

  5. Save the card (optional): By default, the 'Save Card' option will be enabled. If you or the customer prefers not to save the card, simply toggle this option off.

  6. Complete the sale: Once you've entered all the information, complete the sale as usual.

Saving a card to a customer's profile:

You can also add a card to a customer's profile directly:

  1. Find the customer: Look up the customer in the system.

  2. Go to their profile: Open the customer's profile page.

  3. Access their 'Wallet': Find the section for the customer's 'Wallet'.

  4. Add a new card: Click the button to add a new card and enter the details.

Important Note: Customers can have as many cards saved to their account as they like.

Did this answer your question?