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How do I book a birthday party as a staff member?

Updated over 2 months ago

As a staff member, you can book a birthday party using the Schedule feature:

Steps:

  1. Navigate to the birthday party session in the Schedule

  2. Click on Groups to show just the group bookings

  3. Find the Group session you require to book and click on the 'session name' or click on the cog in the action column ⚙️ and select 'Edit'

  4. If required, edit the group booking details

  5. To book, click on the Group Booking link, which will open up the public facing view of the booking page

  6. The book the session either by logging in if you have a customer account or Book as a guest

  7. Reminder, Give your group booking a title - Include the birthday party child's name!

  8. Fill out the information and proceed to the payment option

  9. Pay in full or if available use the deposit option

  10. Inform the parent about the access code, and share the RSVP link shown in the booking confirmation screen, email and also in the booked session in the schedule

Setup Note:

Make sure your venue has already created birthday party sessions in the schedule with appropriate waivers, pricing, and participant limits configured.

This gives you flexibility to handle walk-ins, phone bookings, or special arrangements while managing payment according to your venue's policies.


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