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Check-In Kiosk Restriction

Need to restrict a customer from checking in at the self check-in?

Check-In Kiosk Restriction

We understand that sometimes you have a customer or their family member who needs to be restricted to checking in at the front desk and we have a control for that!

To ensure this element functions correctly, please ensure that you have enable the toggle "Restrict self-check in kiosk access on a customer by customer basis" located in Settings > Check-in.

This toggle enables you to control on a customer by customer basis the ability to check-in using the self check-in kiosk.

Family members on account

  • The Self Check-in drop down will be displayed for customers with Family members associated to their account.

  • This allows the front desk to control which family members can check in using the Self check in kiosk.

  • This control is reflected in the Family page on the customers account and can be edited using the three green dot control panel.

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