Q. How can I restrict a booking by age?
Answer.
Set up Age Groups
Create a Session & Enable the Age Group Restriction
Sign up for the Session
Set up Age Groups
Navigation: Settings > Age Groups
Setup
Enable Minimum Age & enter the minimum age
Toggle the Age Groups to “ON”
Add your first age group by clicking on Create New +
Add as many Age Groups as per required, these will be listed below and be selectable as a Global control across all of your Schedule items and Passes, Packs and Subscriptions.
Create a Session
Navigation: Schedule > “+” > Session > Create New Session sidebar.
Create the new session
Session Name: Give your course a clear and descriptive title.
Description: Craft a compelling description that outlines the Session content.
Start Date and Time: Define the time frame for the Session.
Session Duration: Set the length of the Session.
Repeat: Enable to create multiple sessions
Select which days to repeat - Additional classes will be created with same settings but on the days you selected until cutout date inclusive
Repeat until: Input a cutout date
Instructor(s): Assign qualified instructors to lead the course.
Category (Optional): Categorise your course for better organisation (e.g., Fitness, Yoga, Adult Team etc.).
Class Type: Choose the appropriate class type from available options.
Location/Studio: Select the space that the course sessions will take place within
Age Group Restriction: Select this drop down to select which Age Groups you wish for the booking to be restricted by. Multiples can be selected.
Reminder. Unrestricted Sessions will be automatically set to 18+
Unlimited capacity. Toggle to the “ON” position for unlimited capacity
Set Session Capacity. Define the capacity of the Session.
Free session: Toggle to the “OFF” position to require payment or a session credit via a membership as a requirement to book.
Drop-in price: Define the Drop in price
Multi Session Credits: If a session requires multiple Session credits (via a subscription), toggle it here
Session Credits Required To Book: Define the Session credits amount to book via a subscription.
Off Peak: Catergorise if the Session is a Peak or Off-Peak Session
Seat selection: Toggle to allow Members to select an individual session space or seat.
Limit bookings: Limit the number of days in advance members can book. (This will be override the global setting)
Status: Set the course status to "Active" to make it visible to potential members.
Hidden: Toggle "on" to hide the Session from public view and provide a custom URL for access (e.g., for special programs).
Preview & Save:
Preview: Review all Session details for accuracy before publishing.
Save as Draft: Save the Session for later editing if needed.
Create: Publish the Session and make it available to members.
Restricted Age Sessions view.
All Sessions, Courses and Group Sessions can be restricted by Age Groups.
Once the Session is created, in the schedule view, a small icon of a person with a lock indicates this class has age restrictions, hovering over or tapping on the icon will confirm there is a restriction in place.
The Age Restriction will then be displayed in the Session Details.
Booking into an age restricted class
To book into an age restricted class, the member will need to have an active membership that allows them booking into the relevant age restricted class.
By default any membership that does not have a pricing option specifically covering any age group restriction, is 18+.
The age restriction on a class will only allow members belonging to the designated age group(s) to book.
For instance, if a class has a 12-18 age restriction, only members between 12 and 18 years old can be enrolled.
Parental Bookings: Parents or guardians can still book age-restricted classes for their children (juniors) who fall within the allowed age range.
However, they cannot use the same membership to enroll themselves in a class with an age restriction that doesn't include their age group.
Benefits of Age Restrictions:
Safety and Suitability: Age restrictions ensure classes cater to appropriate age brackets, promoting a safe and comfortable learning environment for all participants.
Targeted Programs: By restricting classes, you can tailor classes and courses to the specific needs of different age groups.