Age-based restrictions can be applied to Permissions, Scheduled events, Passes packs and Subscriptions.
This means certain sessions, like classes, may have minimum or maximum age requirements for participation. Similarly, memberships may be exclusive to specific age groups.
This Guide covers
Setting Up Age Groups in Clava
Editing Age Groups in Clava
Applying Age Restrictions to Passes, Packs and Subscriptions in Clava
Setting Up Age Restrictions for Sessions, Coiurses and Group bookings
Benefits of Age Restrictions
Setting Up Age Groups in Clava
This guide will walk you through creating, editing, and deleting age groups in Clava.
Navigation: Settings > Age Groups.
Setup
Enable Minimum Age & enter the minimum age
Toggle the Age Groups to “ON”
Add your first age group by clicking on Create New +
Enter a descriptive name for the age group, for example, "Junior 12-18".
(Optional) Add a description to explain the purpose of the age group. This is only visible to admins.
Set the minimum age and maximum age for the group (e.g., 12 and 18).
Click Save.
Your newly created age group will appear in the list.
Add as many Age Groups as per required, these will be listed below and be selectable as a Global control across all of your Schedule items and Passes, Packs and Subscriptions.
Editing an Age Group
Navigation: Settings > Age Groups.
Click on the gear icon (⚙️) next to the age group you want to modify.
Select Edit.
Make any necessary changes to the name, description, minimum age, or maximum age.
Click Save to confirm the changes.
Deleting an Age Group:
Click on the gear icon (⚙️) next to the age group you want to remove.
Select Delete. Important: Deleting an age group will permanently remove it and erase any associations it had with memberships or classes.
Additional Notes:
Consider creating age groups that align with your organisation's programs or membership categories.
Ensure the age ranges don't overlap to avoid confusion.
Utilise age groups to control access to specific features or content within Clava based on age restrictions.
By effectively managing age groups, you can streamline your organisation within Clava and cater to the specific needs of different age brackets.
Applying Age Restrictions to Passes, Packs and Subscriptions
This guide explains how to leverage age groups to restrict products in Clava.
Prerequisites:
You must have already created age groups following the steps mentioned in the above steps.
Navigation: Products > Passes & Subscriptions
Steps:
Create or Edit a Passes, Pack or Subscription:
You can either create a new product or edit an existing one.
Fill out or edit the Pass, Pack or Subscription product:
Enable Age Restrictions:
Under the pricing option settings, find the "Restrictions" section.
Toggle on "Age Restrictions" to activate it.
Assign an Age restriction:
A dropdown menu displaying available age groups will appear.
Select the appropriate age group that aligns with the restrictions you want to enforce.
Finalise and Save:
Complete setting up the pricing option details like price, duration, etc.
Click "Create New” or use the “Existing membership update strategy” to confirm the changes.
Key Points:
Targeted Sales:
Products with age restrictions can only be purchased by or for individuals within the designated age group.
This ensures members are enrolled in programs suitable for their age bracket.
Parental Purchases: Parents can purchase products with age restrictions for their children (juniors) and use those products to book relevant classes for them.
In Conclusion:
By combining age groups and membership restrictions, you can effectively manage your membership base in Clava. This allows you to offer age-appropriate programs and ensure a safe and organised environment for all members.
Setting Up Age Restrictions for Classes
navigation: Schedule
Create or Edit a Class
Locate Age Group Restrictions: Within the booking details, find the section labeled "Age Groups Restriction".
Select Age Group(s): From the dropdown menu, choose the age group(s) that applies to the class. You can potentially select multiple groups if the class caters to a wider age range.
Finalise and Save: Once you've chosen the appropriate age group(s), complete setting up the remaining class details, click "Create" or "Save changes" to confirm.
Identifying Age-Restricted Classes:
Classes with age restrictions will be visually denoted within Clava. Look for an icon of a person symbol with a lock symbol. This quick indicator helps you identify classes with age limitations.
Booking Age-Restricted Classes:
The age restriction on a class will only allow members belonging to the designated age group(s) to book.
For instance, if a class has a 12-18 age restriction, only members between 12 and 18 years old can be enrolled.
Parental Bookings: Parents or guardians can still book age-restricted classes for their children (juniors) who fall within the allowed age range.
However, they cannot use the same membership to enroll themselves in a class with an age restriction that doesn't include their age group.
Benefits of Age Restrictions:
Safety and Suitability: Age restrictions ensure classes cater to appropriate age brackets, promoting a safe and comfortable learning environment for all participants.
Targeted Programs: By restricting classes, you can tailor classes and courses to the specific needs of different age groups.