This guide will help you understand and customize the notification emails sent by Clava.
Pre-Set Templates (30+)
Clava comes with a variety of pre-written email templates for different situations. These cover actions like:
Account creation
Email verification
Booking confirmations
Membership purchases
Membership renewals
Class start reminders
And many more!
Finding the Templates
To see the full list of notification templates, navigate to:
Settings > Notifications
Editing Templates
Each template can be customised to fit your needs. Here's how:
Click on the gear icon (⚙️) next to the desired template.
This will open the sidepeek editor.
You'll see the default email message, which you can edit freely.
Using Variables
Clava notification templates include pre-defined variables. These act like placeholders that automatically populate with relevant information when the email is sent. Examples include:
[#MEMBER_NAME#]- This will be replaced by the member's name.[#CLASS_TITLE#]- This will be replaced by the class title.
Adding Variables
To use a variable:
Click on the copy icon next to the desired variable.
Paste the copied variable into the email content editor where you want the information to appear.
Benefits of Editing Templates
By customising notification emails, you can:
Inject your brand voice and personality.
Provide clear and concise information to your members.
Ensure emails are informative and engaging.
This guide provides a basic overview of Clava's notification email templates. By utilising the pre-set templates, variables, and editing options, you can create effective communication with your members.