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Course Bookings detail, Cancellation and Notes.

Navigation: Schedule > Courses > Search for your Course.

The courses feature has a modal included that allows you to view the individual Course attendees, and the individual sessions that they have booked within that course.

Course Bookings Tab

This gives you information on which customer booked the Course, who it was booked for, the Age of the participant and how many sessions where booked.

Reminder: For individual sessions to be booked on a course, the Allow single session booking / open enrollment toggle must be in the ON position within the Course settings.

Uses:

Check in

Using the Chevron under manual booking, you can view all the sessions the customer is booked into on the course and manually check them in.

Cancel Participant.

By selecting the three green dots next to a customer name, you are given the option to cancel a participant from a course booking.

  • Note: a warning sign will appear asking you to confirm, with Close, Cancel without Refund, and Cancel and Refund Credit.

Cancellations Tab

This gives you information on cancellations and allows you to delete the customer from the booking event.

Notes Tab

This gives you any alerts and Notes that have been created and assigned to the sessions within the course or the course itself.

A handy way to give information to the staff checking in, booking or teaching the course.

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