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Bookings & Timetable settings
Bookings & Timetable settings

Manage limits for bookings and timetable visibilty

Updated over a week ago

Clava empowers you to manage your business with a touch of finesse by offering global controls over bookings and timetables. Let's delve into these settings to understand how they can streamline your operations and enhance the member experience.

Bookings

  • Limit Bookings:
    This feature precisely controls how far in advance members can book their classes. For instance, you can set a limit of 14 days, ensuring members can only book classes happening within the next two weeks.
    Override option: You can override this global setting on an individual class level when editing a class, toggle on Limit Bookings and add any number of days up to 365 to allow advanced booking.

  • VIP/Priority Booking:
    Enable this setting to grant VIP memberships the privilege of booking classes further in advance compared to regular memberships. This can be done by toggling on "VIP/Priority Booking" and assigning VIP status to specific memberships.

  • Late Cancellation:
    Define the window before a class starts when cancellations will no longer be eligible for credit refunds. Turn on "Late Cancellation" and set the number of hours as desired.

Timetable

  • Limit Timetable Visibility:
    Control how much of your schedule members can see at once. By toggling this feature on and setting a value (e.g., 14 days), you can restrict them to viewing only the next two weeks' worth of classes. Any valid value between 1 and 365 days can be used.

Memberships

  • Delayed Start:
    Provide flexibility to members by offering a grace period to activate their memberships. Enable "Delayed Start" and define the number of days (between 1 and 90) they can wait before their membership officially begins.

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