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How to Create a Group Booking (Admin)

Use this guide to create Group bookings and configure the event type, date and time, participants, pricing, and deposit.

Updated this week

Navigation: Schedule > “+ button” > New Group Session

Recommended Prerequisite - Waivers & Add-ons

For Group Bookings, you can attach a waiver specific to the group's activity (e.g., a Birthday Party Waiver or a Corporate Team-Building Waiver). Multiple waivers can be attached to group bookings too.


The Process: The most efficient method is to create a new waiver and then assign it to a specific Session Type. For example, create a Session (class) Type called 'Birthday Party' and link your new waiver to it. Now, when any invited participant RSVPs to a group booking they will be presented with that waiver, or any others associated with the group booking.


For a detailed guide on how to setup a Waiver see the “Waivers Help article


As Group bookings are the recommended way to setup your birthday party offerings, a useful tool to increase your revenue is to offer add-ons such as additional pizza or cakes.


The Process: The method here is to create a new product that is specific to a Birthday party.

For a fun and helpful guide on how to setup an Add-On Product see the “Baking a Birthday Cake in Clava


Group Booking creation steps

  1. Start a new group booking

    1. Go to Schedule and click on the + button top right

    2. Select New Group Booking

    3. Add a title e.g Birthday Party

    4. Include a description which both staff and customers can see

  2. Set date, time and repeats

    1. Pick a date and available time slot

    2. Imput the desired duration of the Group Booking

    3. Repeat as required

  3. Instructors

    1. Select the lead Instructor for the event. Reminder - This information is public. (Leave Blank for TBC)

    2. To setup your instructors, see the “team and communication setup” help guide

  4. Category

    1. Select the Category that the event should be reported under.

  5. Class Type

    1. Select the Class Type that the event should be reported under

    2. To setup the Class type and Category see the Class Type and Categories user guide

  6. Location/Studio

    1. Setup the Space that the Group Booking will take place in

    2. To setup the gym’s unique spaces see the Spaces: Management Guide

  7. Age groups restriction

    1. Setup the age restrictions required for the Group booking. Note, more than one age restrictions may be selected

    2. To setup the gym’s age restrictions see the *Age Groups* help guide

  8. Confirm min and max participants

    1. Min and max allow you to control the numbers and set the thresholds you as a business require for groups

  9. Free session

    1. Select for the Group Booking to be Free

  10. Charge as Price Per Person - Basic

    1. Select this option to create a simple basic pricing format, value per person.

    2. If you enter a Zero, the booking value will be Free.

  11. Charge as Price Per Person - Advanced

    1. Select a number of participants within a defined range, and the system will calculate the total by multiplying the number of people by the per-person rate for that range.

    2. For example, charge £12 per person for groups of 1-10, and to add a new tier, select “Add Participant Type” and imput £10 per person for groups of 11-20. The system automatically calculates the total based on the number of participants selected.

    3. Note: Selecting the Copy icon, will populate the current pricing into a new line below. Selecting the Red delete icon, will delete the line.

  12. Charge as Fixed Price - Basic

    1. The customer will pay a fixed price for the booking irrespective of the group’s size.

  13. Charge as Fixed Price - Advanced

    1. Customers will pay a fixed price for a set number of participants, with the option to add extra people at a fixed volume rate.

    2. For example, charge £120 for a group of upto 10, and £10 per person for groups of 11-20. The system automatically calculates the total based on the number of participants selected.

  14. Enable Deposit

    1. Deposits are a useful tool to prevent loss of booking revenue, toggle to enable and select a % or value.

  15. Add-On Products

    1. Toggle this to the “On” position to open up a new drop down menu “Add Product +”

    2. Select the Add Product and then select the individual products and/or product categories you wish to offer as additional purchase items for the group.

    3. Once selected the products will be listed in the booking creation window and selectable as Mandatory and Include in total price. These are defined as:

      1. Mandatory: The Add-on product is listed as a separate line item and cannot be removed by the customer.

      2. Included in total price: The Add-on product is included in the total price of the booking and is not listed on invoice as a separate line item.

  16. Status

    1. Select Active or Inactive to enable the booking or keep it as a draft.

  17. Hidden class

    1. Class will be listed in timetable.

  18. Cancel, Preview or Create

    1. Select Cancel to escape

    2. Preview to review

    3. Create to make the Group booking Live and Saved to your Clava!

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