Creating recurring subscriptions
This guide will help you set up recurring subscriptions on Clava's admin panel.
Accessing a subscriptions Settings:
Head to the Products > Passes & Subscriptions section on the admin sidebar.
Setting things up:
Click Create New.
Fill in the basic details:
Title: Main name of the subscription.
Subtitle: A short description.
Description: Detailed explanation of the subscription.
Additional Settings:
Status: Make the subscription purchasable by setting it to "Active".
VIP/Priority Booking: Allow customers to book classes exceeding the limit (controlled in Booking & Timetable settings).
Delayed Start: Give customers the option to choose their start date.
Corporate: Restrict purchase to corporate entities only.
PT / Instructors: Limit purchase to personal trainers or instructors.
Hidden: Hide the subscription publicly and use a private URL for access.
Set Publishing Options:
Active From: Date the subscription becomes available for purchase.
Active To: Date to remove the subscription from sale (optional).
Click Create.
Setting Up Pricing Options:
Click Add New Pricing Option.
Title the option (e.g., Standard, Concession).
Add an optional Description.
Set the Price.
Choose Subscription for recurring payments.
Note: This option cannot be changed later.
Set subscription expiration
Set billing interval
Select Subscription billing type:
Subscription Duration: Set the subscription length (indefinite by default).
Subscription Min Term: Allow customers to cancel anytime.
Cancellation Notice: Prevent premature cancellations (optional).
Charge Cancellation Fee: Set a fee for subscription cancellation (optional).
Setting Up Usage:
Define Credits and their usage:
Assign Specific Credits: Set up individual credit options.
Number of Credits: Total number of credits and their application (e.g., classes, entry pass).
Additional Options:
Pricing Option Status: Set the option to Active or Inactive.
Freeze Option: Allow members to freeze their subscription (configure settings like number of freezes, max duration, and fees).
Restrictions:
Location: Limit subscription to specific locations.
Age: Restrict purchase based on age.
Off Peak: Designate the subscripton for off-peak hours.
Final Steps:
Click Create New after configuring all options.
You can add more pricing tiers (e.g., Bronze, Silver, Gold) by repeating the above steps.
Customers will see the available pricing options and choose the one that suits them.
Upon purchase, the subscription will be added to the customers account under Passes & Subscriptions.
Remember:
Subscription billing options cannot be edited after creating a pricing option.
Clava offers a powerful tool for building diverse pricing structures.